Australia-wide shipping is available at a flat rate of $15 or free for orders $100 and over. Our usual shipping method is via Australia Post Express Post (except for Nail Polish products which must travel by road).

Delivery Times

Most items will be shipped within 1 business day. Delivery times are 2-5 days depending on product and your location. If you require your order urgently, please let us know before ordering so we an confirm expected delivery time.


We offer a full refund or exchange including shipping costs if product is faulty or not the item you ordered. Products must be returned in original packaging within 2 weeks.  Please contact us for instructions, thanks.


Want to try before you buy?  We may be able to provide samples for some products – please contact us for more info.

International Orders

Unfortunately we’re not yet set up to sell outside of Australia. Check back later!

Thank you for shopping at The Makeup Base!